NO CANCELLATION allowed after payment is made. Please look for your key carefully before placing an order and making payment. You are to collect your requested Replacement Key within 02 months upon notification with your Identity Card. STRICTLY NO DELIVERY for Replacement Key.Ħ1, Kaki Bukit Ave 1, #04-33, Shun Li Industrial Park, Singapore 417943. Please collect at our Sales & Service Centre with your Identity Card. We will make contact when the key arrives. NOTE: The order of Replacement Key will only be processed when payment is received. First Alert cannot guarantee the availability of replacement keys, combinations. Once the payment has been received, it usually takes 12-14 business days to arrive in Singapore from the United States Headquarters. Learn what to do if your First Alert safe key or combination gets lost. Where to find my model number, key number or serial number? Process and Costs - Standard Key Orders If you do not receive any reply, please call us at +65 6745 6800 during our business hours. Step 1: Make a tension tool and a picking tool using two paper clips Step 2: Turn the first paper clip clockwise while wiggling the other one Step 3: Press the pins thrice and turn the paper clips clockwise Conclusion What You Need Opening sentry safe without key is an easy task even for beginners. We will respond within the next 1-2 business days. To request Replacement Key to your safe, kindly send your request to with photos showing the serial number of your safe. This is an added security measure to confirm ownership of your safe. We May Need To Verify Your Identityįor you and your safe’s security, we will note down the last 3-digit and alphabet of your identity card to verify your identity when you collect the key. To start the process we need some information about your safe.
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